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The Hardest Part About Sales Ops

If you are at any lake or swimming pool anywhere in the world on a hot summer’s day, you are likely to see at least one person dipping a toe in the water and then jumping back.

“It’s too cold!” they complain.

Their family and/or friends then start the timeworn ritual of coaxing them to get into the water.

“It’s not so bad when you get used to it!”

“It feels warm to me now.”

“Just jump in!”

And in nine cases out of ten, the person on the shore or the edge of the pool will eventually jump in and discover that, in truth, the water actually feels pretty good.

In just about any enterprise worth undertaking, the hardest part is getting started. Often our own fears keep up from “jumping in” and taking even a small risk.

In the sales ops, those fears might sound like this:

  • “What if I can’t get management to buy-in?” You’ll probably have to sell a new sales ops initiative to management, but you shouldn’t let that intimidate you. We’ve done tons of research into what works (and what doesn’t) so you can take an approach that’s already proven successful for other folks were in exactly your situation. Check out Selling Your Sales Ops Initiative and Why Sales Ops Initiatives Fail.
  • “What if I can’t get the sales team to change how they do things?” This is one of the most common fears—and deservedly so. The sales team probably doesn’t want to do things a different way. But that doesn’t mean it’s impossible to get them to change. For valuable tips that have helped other sales ops teams, see Neutralizing the Sales Team’s Go-To Excuses and Moving the “Meaty Middle”.
  • “What if management doesn’t understand this data…or what we’re trying to accomplish?” We can almost guarantee that many management teams aren’t data experts…nor do they fully grasp the potential that the sales operations function has. The challenge is often in communication–ensuring you’re helping them make better decisions and articulating the impact and contribution of the sales ops function. For insight into doing exactly those things, take a look at Delivering Data to Decision-Makers and Demonstrating the Value of Sales Operationslots of tips on starting with a small-scale test.

Getting started can be scary. But SellingBrew is here to be your personal encouragement and support network.

And trust us, once you jump in, it feels great!

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