If we'd like to see more information on specific topics, do you take requests?
How can I be notified of the new resources and content as they're available?
How do I register for the online trainings that are included in the subscription?
Are the online training sessions recorded and accessible to subscribers later?
Ask The Network
Can I pose specific pricing questions to your research team?
How does it take to get Help Desk responses back?
Are the questions I submit kept confidential?
General Subscription Questions
How can I upgrade my monthly subscription?
How can I add users to my annual or multi-user subscription?
You’ll also be able to monitor the status of users within your account.
How can I reassign a user on my multi-user subscription?
Do you offer further discounts for large teams?
Do you offer professional certification or continuing education credits?
I've forgotten my username or password. Can you help?
When does my subscription renew?
I need to cancel my subscription. What do I need to do?
You can easily cancel your subscription by sending us an email to firstname.lastname@example.org. We’ll just need your account email address and order number.