Insights & Tips

Each week we publish new insights that can help drive more effective sales operations. A few of those latest insights and tips are available here.

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The Best Sales Ops People Have This One Trait

When you're looking to hire new sales ops professionals, character and personality can be more important than knowledge and skills.

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3 Reasons Close Rates Should Keep You Up at Night

You might think that you're paying plenty of attention to your close rates, but in our experience, you could probably be doing more to boost this metric.

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This Trap Kills 40% of Sales Deals

If you can get prospects to admit this one thing, you'll dramatically increase your close rates.

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Think Twice About Growing Sales Ops Headcount

With economic optimism running high, a lot of Sales Ops teams are discovering that it's now becoming much easier to add headcount. But just because you can, that doesn't always mean you should.

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5 Reasons Sales Ops Is the Right Place At the Right Time

If success is just a matter of being in the right place at the right time, why are some Sales Ops teams far more successful than others? After all, they're in a very similar place and time, right? Here's the critical difference...

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The Importance of 'Critical Path' in Sales Ops

If your sales process has become slow and cumbersome, it might be time to revisit this proven project management technique.

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Stop Pleasing People Who Aren’t in the Room

Whether you're negotiating with a customer or kicking off a new project, making assumptions about other people's expectations can lead to less-than-optimal results.

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Weak Sales Analysis Erased This Team's Credibility

While this cautionary tale is certainly cringe-worthy, it's also very illuminating. The mistakes this Sales Ops team made along the way shine a spotlight on a couple of very important concepts you'll want to embrace.

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