When you're looking to hire new sales ops professionals, character and personality can be more important than knowledge and skills.
You might think that you're paying plenty of attention to your close rates, but in our experience, you could probably be doing more to boost this metric.
If you can get prospects to admit this one thing, you'll dramatically increase your close rates.
With economic optimism running high, a lot of Sales Ops teams are discovering that it's now becoming much easier to add headcount. But just because you can, that doesn't always mean you should.
If success is just a matter of being in the right place at the right time, why are some Sales Ops teams far more successful than others? After all, they're in a very similar place and time, right? Here's the critical difference...
If your sales process has become slow and cumbersome, it might be time to revisit this proven project management technique.
Whether you're negotiating with a customer or kicking off a new project, making assumptions about other people's expectations can lead to less-than-optimal results.
While this cautionary tale is certainly cringe-worthy, it's also very illuminating. The mistakes this Sales Ops team made along the way shine a spotlight on a couple of very important concepts you'll want to embrace.