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  • How are B2B sales operations using predictive analytics?
  • Should Sales Ops and Marketing Ops be combined? Is this common?
  • What's the difference between a "defined" and "undefined" market?
  • What is a "Mix Shift" customer defection and how do I spot it?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • What’s the difference between “hard” and “soft” value-drivers?
  • For targeting purposes, what if we can’t find any attributes that are common across our most profitable customers?
  • What do I do if my internal team can’t reach agreement on a set of value-drivers and their relative importance?
  • How do we know what tweaks to make in the various stages of our funnel?
  • What do close rates have to do with lead generation?

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