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  • Why don't great salespeople make great sales managers?
  • Once I understand the untapped potential in each account, what can I do with the information?
  • How do we identify all the elements that go into the cost of a fully loaded sales headcount and determine what their sales yield needs to be?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • Will salespeople really listen to Sales Ops when it comes to things like pricing, cross-selling, retention, etc.?
  • What can I do if I can’t really tell whether the customer is serious about needing the absolute lowest price?
  • What is a "Mix Shift" customer defection and how do I spot it?
  • What kinds of things should a Sales Ops group be focusing on?
  • How do we get organizational support for tightening up our targeting criteria?

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