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Whether you have specific questions about building a more effective B2B sales operation—or just want to know which questions you should be asking—the library of questions in the SellingBrew Playbook makes it easy to find the answers and resources you need.

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  • We track close-rates by sales rep, but they always brush-off the massive variances as being "mix related". Any suggestions?
  • What's the difference between defection detection and customer retention?
  • Our whitepapers aren't generating very many leads. Any suggestions?
  • How is marketing automation different from CRM or sales force automation?
  • Once I understand the untapped potential in each account, what can I do with the information?
  • What is a "Mix Shift" customer defection and how do I spot it?
  • Why are the early signs of customer defection so difficult to spot?
  • Why is customer retention so much more important in B2B than in B2C?
  • How can I tell if a customer is defecting early enough to do something about it?
  • How can we see the customer spend that we aren't getting?

This question is just one of hundreds of educational resources you get access to as a SellingBrew Playbook subscriber.

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