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  • If we spot a potential customer defection early enough, can we turn it around?
  • What are the primary components of an effective sales strategy?
  • What's a "bounce-back" offer and when would I want to use one?
  • How can we get more control over our salespeople's Travel & Entertainment expenses without playing "Mother May I"?
  • How does cycle time affect overall results? Aren’t the dollars the same no matter when you get them?
  • Are marketing automation tools really all that? What can and can't they do, really?
  • How can we see the customer spend that we aren't getting?
  • Any tips for getting others in our company on-board with conducting more rigorous competitive analysis?
  • We track close-rates by sales rep, but they always brush-off the massive variances as being "mix related". Any suggestions?
  • How do we get organizational support for tightening up our targeting criteria?

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