Featured Sales Ops Insights & Tips
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The Real Problem With "No Decision" Losses
Some experts say that no-decision losses are a symptom of weak qualification processes or an inability to sell on value. But we have serious doubts about this conventional wisdom.
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Why Predictive Sales Analytics Is So Frustrating
It's our job to highlight what leading sales operations are doing to enhance their performance and gain competitive advantage. So why is our Editor in Chief growing increasingly frustrated with predictive sales analytics?
Recommended On-Demand Webinars
Popular Express Guides & Research
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Strategies and Tactics for Boosting Your Close Rates
Most B2B companies would like to improve their close rates. On nearly every sales research study ever conducted, something to the effect of "improve our win rates" shows up as a top priority or objective. But what are they really doing to make it happen?
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Seven Building Blocks of Sales Effectiveness
In sales, it can be challenging to know where to focus your attention and resources. This guide provides a framework of the seven areas where improvements have the most impact on close rates, cycle times, deal sizes, and margins.
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Why Strategic Accounts Defect to Competitors
Learn what research conducted by AskForensics reveals about the real reasons companies fail to retain strategic accounts and what they can do about it.
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Questions from the Community
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What’s the difference between “hard” and “soft” value-drivers?
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Question
We track close-rates by sales rep, but they always brush-off the massive variances as being “mix related”. Any suggestions?
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Question
Instead of leaving it to marketing, we’d like to own the marketing automation system. Any advice or suggestions?
Recommended Tutorials
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Popular Expert Interviews
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A Better Mindset for Driving Customer Success
In this timely conversation, Sean Ryan of Alexander Group discusses how leading companies are driving significant improvements by adopting a broader and more holistic approach to customer success.
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A Better Approach to Incentivizing Sales Behaviors
In this expert interview with Giles House of CallidusCloud, we discuss how companies are moving beyond simply managing their incentive plans more efficiently and are now seeking to use their data to design compensation plans that are significantly more effective.
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Where To Find 36% More Revenue
New research shows that even the best-run companies have huge pockets of revenue and profit they just can't see. In this Expert Interview, we discuss what leading companies are doing to capture these "hidden" opportunities.
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Recommended Case Studies
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Top Tools & Diagnostics
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Competitive Kill Sheet Development Workbook
To help you gather and distill the essential information to create effective competitive kill sheets, answer the questions in these worksheets with as much detail as possible. An example of a fictitious competitive kill sheet is provided at the end of the workbook.
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The Sales Capability Self-Assessment
To identify areas for improvement and help gauge the efficacy of your company’s strategic and tactical sales capabilities, simply answer the 190+ questions in this self-assessment as truthfully and objectively as possible.
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Finding Margin Leaks in Your Sales Processes
Of course, every sale is the result of a process. And with any process, the quality of the final product is influenced by the raw materials. This diagnostic helps improve revenues and margins by identifying the root-causes of erosion in your sales processes.
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